Payment Policy – Cutieglowne

Effective Date: December 25, 2024

At Cutieglowne, we strive to make your shopping experience as seamless and secure as possible. Below is our payment policy, which outlines the available payment methods, billing details, and other relevant information.

1. Accepted Payment Methods

We accept the following payment methods for online purchases:

    • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and JCB.
    • PayPal: You can use your PayPal account to securely pay for your order.
    • Apple Pay: Available for customers using compatible devices.
    • Google Pay: Available for customers using compatible devices.

All payments are processed securely through trusted payment gateways to ensure the safety of your information.

2. Order Processing and Payment Confirmation

    • Orders are processed after payment has been successfully authorized and confirmed.
    • Once your payment is confirmed, you will receive an order confirmation email with the details of your purchase, including an order number and shipping information.
    • If there is any issue with your payment, such as a declined transaction, we will contact you for further instructions.

3. Billing Information

When placing an order, you must provide accurate billing information, including your name, address, and payment details. The billing address provided must match the one associated with the payment method to prevent fraud and ensure smooth processing of your order.

If you are using a credit or debit card, please make sure the card information is entered correctly. Any discrepancies may result in a delay in processing your order.

4. Security of Your Payment Information

We take the security of your payment information seriously. All transactions are encrypted and processed through secure payment gateways. Cutieglowne does not store or have access to your full payment details, ensuring your information remains confidential.

5. Taxes and Additional Charges

    • Sales tax will be applied to your order based on the delivery address. The amount of tax will be calculated and displayed during checkout.
    • Cutieglowne is not responsible for any additional charges or fees that may be applied by your payment provider, including foreign transaction fees, currency conversion fees, or international bank charges.

6. Payment Declines or Issues

If your payment is declined or there is an issue processing your payment, we will notify you by email. You may need to contact your bank or payment provider to resolve the issue or provide an alternative payment method.

If you have any issues with your payment, please feel free to contact our customer support team for assistance.

7. Payment Refunds

In the case of an order cancellation, return, or refund, the payment will be processed according to our Refund and Return Policy. Refunds will be issued to the original payment method used for the purchase.

8. Customer Support

If you have any questions or concerns about your payment, feel free to contact us: