Sales Policy – Cutieglowne
Effective Date: February 17, 2025
At Cutieglowne, we are committed to providing our customers with a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions related to purchases, pricing, promotions, and order fulfillment when shopping on our website https://cutieglowne.com/ or in-store. By placing an order, you agree to the terms below.
1. General Terms & Conditions
✅ All purchases made through Cutieglowne are subject to product availability.
✅ We reserve the right to refuse or cancel any order if fraudulent activity or incorrect pricing is detected.
✅ Prices, promotions, and product availability are subject to change without prior notice.
✅ All sales are final once the order has been processed and shipped, except in cases covered under our Refund & Return Policy.
2. Pricing & Payment
2.1 Pricing
- All prices on our website are listed in USD and include applicable taxes where required.
- While we strive for accurate pricing, in case of any errors, we reserve the right to cancel or modify an order before shipment.
- Discounted and promotional items are non-refundable and non-exchangeable unless they arrive damaged or defective.
2.2 Payment Methods
We accept the following secure payment options:
✔ Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
✔ PayPal
✔ Apple Pay & Google Pay
✔ Gift Cards & Store Credit (where applicable)
📌 Note: Payments must be completed at checkout. Transactions are securely processed using SSL encryption to protect your data.
3. Order Processing & Shipping
3.1 Order Processing
- Orders are processed within 1-2 business days (excluding weekends and holidays).
- You will receive an order confirmation email once your order is successfully placed.
- Once your order is shipped, you will receive a tracking number via email.
3.2 Shipping Policy
- We offer domestic and international shipping.
- Estimated delivery times vary depending on the destination and chosen shipping method.
- Customers are responsible for any customs duties, VAT, or import taxes for international orders.
📌 For more details, please refer to our Delivery Policy.
4. Promotions & Discounts
- Promotional codes, discounts, and special offers must be applied at checkout.
- Offers cannot be combined unless otherwise stated.
- Discounts do not apply to gift cards, final sale items, or exclusive collections.
- We reserve the right to modify or terminate promotions at any time.
5. Cancellations & Order Modifications
- Orders can be canceled or modified within 24 hours of placement, provided they have not been processed.
- Once an order has been shipped, we are unable to modify or cancel it.
- If you need assistance with an order cancellation or modification, please contact us at info@cutieglowne.com.
6. Return, Refund & Exchange Policy
For details on returning or exchanging an item, please refer to our Refund & Return Policy.
7. Product Authenticity & Quality Assurance
- All our handbags are 100% authentic, crafted from high-quality materials, and sourced from reputable manufacturers.
- We ensure that each product is carefully inspected before shipping.
- If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
8. Customer Support & Assistance
We are dedicated to providing an exceptional shopping experience. If you have any inquiries regarding your order, shipping, or products, feel free to contact us:
📍 Address: 123 Shimer Aly, Everett, Pennsylvania (PA)
📞 Phone: (814) 652-9796
📧 Email: info@cutieglowne.com
🌐 Website: https://cutieglowne.com/
💎 Shop confidently at Cutieglowne—where luxury handbags meet quality, elegance, and customer satisfaction! 💎